Community Engagement Manager

Working at Vitara

Welcome to Vitara, a social enterprise committed to creating sustained income and impact for rural people in West Africa. We are a Dutch-Ghanaian scale-up that is passionate about driving economic growth and social development for smallholder farmers in rural communities in West-Africa. We believe that by empowering individuals to create their own livelihoods, we can make a lasting difference in their lives and communities. At Vitara, we value diversity and welcome applications from individuals of all backgrounds.

Innovative

Daring

Authentic

Sustainable

Information

Location: Wa, Upper West Region, Ghana

Work Schedule: Permanent

Start Date: Immediately

What does our software do?

Main Duties

Lead and coordinate field operations relating to farmer mobilization, onboarding, profiling, commodity sourcing support, and community engagement activities.
Supervise, train, and manage Community Engagement Officers and field teams to ensure high performance and operational effectiveness.
Monitor field activities and ensure compliance with operational procedures, quality assurance standards, and digital data collection protocols.
Validate farmer and aggregator records and ensure accuracy, integrity, and timely reporting of all digital operational data.
Collaborate with Engineering, Business Development, Finance, and Logistics teams in planning and executing agricultural projects and community-based interventions.
Develop field execution plans, schedules, operational timelines, and resource requirements for field activities and projects.
Monitor project performance and ensure deliverables are achieved within approved timelines and quality standards.
Coordinate operational logistics, equipment delivery schedules, and field resources required for successful execution of field activities.
Represent the company during community engagements, stakeholder meetings, farmer sensitization programs, and project implementation activities.
Investigate and resolve operational concerns, complaints, and grievances raised by field staff, partner farmer groups, and operational stakeholders.

Qualification/Requirements

Bachelor’s Degree in Agriculture, Agribusiness, Agricultural Economics, Rural Development, Development Studies, Project Management, Social Sciences, or a related field.
Minimum of five (5) years’ relevant experience in community engagement, agricultural operations, agribusiness project management, commodity sourcing, or rural development programs.
Minimum of two (2) years’ experience in a supervisory or managerial role.
Experience managing field teams and coordinating community-based agricultural operations.
Experience working with smallholder farmers and rural communities within Northern Ghana.
Experience managing digital field operations and digital data collection systems.
Strong knowledge of the agricultural value chain within Northern Ghana.
Strong understanding of commodity sourcing operations and smallholder farmer and aggregator engagement practices.
Understanding of quality assurance processes and operational compliance standards.
Proficiency in Google Workspace and digital reporting tools. – Strong leadership and people management skills.
Excellent communication and stakeholder engagement abilities.
High attention to detail and accuracy.
Strong problem-solving and decision-making abilities.
Ability to manage multiple projects and priorities simultaneously.
High integrity, professionalism, and accountability.
Ability to work effectively under pressure within rural operational environments.
Willingness to travel extensively across operational communities within Northern Ghana.

Application Process

This position is open to all qualified applicants. However, as part of our Gender Equality and Social Inclusion (GESI) initiatives, we particularly encourage applications from females.

Interested candidates should send an application via the form provided.

Applications will be reviewed on a rolling basis.